RESOURCE · 公司介绍

Anlaa Tech — Corporate Overview

v1.2.2受众:保险机构、企业客户、渠道及生态合作伙伴更新:2026-09-2117 页

Explore Anlaa Tech's technology and services model, five platform capabilities and four priority business scenarios for insurance operations, enterprise risk and employee protection.

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ANLAA TECH · CORPORATE OVERVIEW

Anlaa Tech —
Corporate Overview

Technology connecting insurance operations,
enterprise risk and employee protection

Technology + Services2026.09
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CONTENTS

Contents

01

Company & Model

Who we are · How we work

Company positioning · Vision & mission
Technology + services model

02

Platform Capabilities
& Business Scenarios

Capabilities · Scenarios

Four scenarios · Five capabilities
Lifecycle · AI collaboration · Open integration

03

Services, Delivery
& Ecosystem

Delivery · Boundaries · Partners

Risk services · Delivery
Security boundaries · Partner ecosystem

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01

Company & Model

Who we are, and how we work with partners through a “technology + services” model.

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WHO WE ARE

Bringing insurance into real business contexts

Insurance technology for non-motor operations
and enterprise risk

Anlaa Tech provides digital platforms and operational services for insurers, channel partners, industry platforms and enterprises, connecting products, channels, customers, policies and services.

From an insurance mid-office and AI underwriting and claims to enterprise risk, employee benefits and health services, our modular capabilities support different business models.

Technology delivery · Business collaboration · Ongoing operations
Enterprise and industry risk contexts
Starting with insurance operations, connecting enterprises, people and risks across industries
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PURPOSE & VALUES

Digital technology for peace of mind

Technology that serves business. Insurance services that are efficient, inclusive and caring.

Our mission

Build efficient, inclusive and caring
digital insurance services

Combine technology with business expertise to support product innovation, operational efficiency and personalised experiences.

Our values

Kindness Start with the real needs of customers and users
Patience Understand business complexity and keep refining service details
Exceed expectations · Grow together Innovate, collaborate and pursue excellence
Vision · Mission · Values05 / 17
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TECHNOLOGY + SERVICES

Beyond systems: connecting business and services

Build the platform, then combine product operations, claims coordination and risk services within the agreed scope.

Build × Collaborate × Operate

Who we serve: insurers and intermediaries focus on products and channels; platforms and enterprises gain risk protection and benefits support.

Technology services: digital business platforms, AI and data capabilities, open APIs and integration form a composable foundation.

Operational services: product and channel operations, claims and service coordination, risk and health services, configured per cooperation scope.

Efficiency · Data-driven innovation · Personalised service
Team collaborating in front of data dashboards
Beyond the platform: ongoing operations with people
Operational and third-party service scope is defined in the cooperation plan06 / 17
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02

Platform Capabilities & Business Scenarios

Five platform capabilities and four priority scenarios form a composable, extensible business foundation.

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PLATFORM CAPABILITIES

Five capabilities form a modular business foundation

Non-Motor Insurance
Digital Foundation

Five capabilities
configured as needed

01 Non-Motor Insurance Mid-Office
Product & Solution Management
Channels, Customers & Orders
Policies, Claims & Benefits
Business & Operations Management
Smart Underwriting & Claims

02

AI Underwriting Engine

Risk data recognition
Underwriting rule execution
Professional review

03

AI Claims Engine

Document recognition & checks
Case routing & coordination
Human review

04 Data & Model Platform
Business Data Connections
Operational Analytics
Models & Strategy Management
Version & Outcome Feedback
05 Open Platform & APIs
Identity & access API management Status sync Data definitions
Insurer Core Systems
Channel & Industry Platforms
Enterprise Applications
Third-Party Services
Capability layer: modules and integration scope are selected per project08 / 17
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BUSINESS SCENARIOS

One foundation for four priority business scenarios

Combine platform capabilities for different insured risks, participants and service workflows.

Group accident and employers' liability scenario

01 · GROUP & EMPLOYER

Group Accident & Employers’ Liability

Connect occupation and employee data, plan configuration, insured rosters, personnel changes and claims services.

SME commercial insurance scenario

02 · SME COMMERCIAL

SME Commercial Insurance

Property, liability and people cover, supporting multi-line plans, quotations and policy operations.

Employee benefits and health scenario

03 · EMPLOYEE BENEFITS

Employee Health & Flexible Benefits

Company-wide budgets and plans, with employee choice connecting health checks, services and pharmacy benefits.

Cargo and logistics insurance scenario

04 · CARGO LOGISTICS

Cargo & Logistics Insurance

Connect cargo, orders and waybills, embedding underwriting, policy enquiries and claims in logistics workflows.

Scenario layer serves specific business; kept distinct from platform capabilities09 / 17
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INSURANCE LIFECYCLE

Connecting the non-motor insurance lifecycle

From product design to performance review, keep information flowing across stages, not isolated in separate systems.

01

Product design

Cover & rates
Application data
Rules & service mix

02

Risk assessment

Insured risk data
Occupation & industry risks
Document & data checks

03

Underwriting

Rule execution
AI-assisted decisions
Professional review

04

Policy issuance

Channels & customers
Orders & core integration
Policy servicing & renewals

05

Claims services

Notifications & documents
Case coordination
Benefit service access

06

Operational analytics

Product & channel performance
Income & expense definitions
Strategy feedback

Integrated product & sales operations + Claims & benefits management + Analytics
Insurers’ core systems retain their agreed underwriting and accounting responsibilities10 / 17
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AI IN THE WORKFLOW

AI within the workflow, not outside it

Combine rules, models and people to process information while preserving professional judgement and review.

Underwriting: data to risk assessment

  • Extract application data and risk factors to reduce duplicate entry.
  • Apply product rules, industry and occupation data to flag risks that need attention.
  • Route cases needing more documents or judgement to human review.

Claims: documents to coordination

  • Recognise claims documents and check completeness and rules.
  • Assist case routing and connect third-party services with professional review.
  • Feed outcomes into operational analytics and strategy refinement.
Source documents & rules · Model versions · Processing records · Human review
AI assists; it does not replace insurers’ professional decisions or responsibilities11 / 17
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CONNECTED OPERATIONS

Connect existing systems for a usable business view

Connect business entry points and outcomes

  • Integrate insurance core and channel platforms with clear boundaries for master data, orders and status synchronisation.
  • Connect enterprise applications, identity authentication and third-party services to reduce fragmented access.
  • Define product, channel, policy and claims metrics for income, expense and business analysis.
  • Use operational feedback to refine product configuration, rules and service workflows.

Business & data connections

Insurance core · Channels · Enterprise apps
Open Platform & APIsPermissions, interfaces, status & data definitions
Non-Motor Insurance Mid-OfficeProducts, orders, policies, claims & services
Data & Model PlatformOperational analytics & strategy feedback
Integration scope, data authorisation and metric definitions are confirmed per project12 / 17
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RISK SERVICES

From risk prevention to post-incident coordination

Connect service resources to enrolment, policy servicing, claims and benefits for employee, property and liability risks.

BEFORE · PREVENTION

Identify & alert

  • Occupational health screening and employee health education
  • Workplace safety training and risk education
  • Alerts for hot or cold working conditions, weather and natural hazards
DURING · PROTECTION

Cover & service access

  • Connect application surveys and policy servicing
  • Access to telemedicine and medical care resources
  • Employee benefit requests and service status tracking
AFTER · RESPONSE

Coordinate & review

  • Incident reporting, document collection and claims coordination
  • Access to survey and loss assessment providers
  • Review risk events and handling outcomes
Agreed professional providers deliver services, subject to region, resources and cooperation scope13 / 17
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DELIVERY & OPERATIONS

From scenario validation to ongoing operations

Define business goals and system boundaries, then configure, validate and expand step by step.

STEP 01

Discovery

  • Roles and workflows
  • Existing systems and data boundaries
  • Initial scope and acceptance criteria

STEP 02

Solution design

  • Product and service modules
  • Interfaces and permissions
  • Launch plan and responsibilities

STEP 03

Implementation

  • Rule setup and integration testing
  • Data and scenario validation
  • Training, pilot and acceptance

STEP 04

Live operations

  • Product and channel launch support
  • Customer service and issue follow-up
  • Operational reviews and iteration

Start with platform delivery, capability integration or joint operations. Delivery timelines and service scope are assessed per project.

Platform delivery · Capability integration · Joint operations14 / 17
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GOVERNANCE BY DESIGN

Design for security and clear responsibilities

Build trust through clear access, data and service rules—not absolute promises in place of governance.

01

Access & audit

Configure access by organisation and role. Retain key action and processing records to support traceability.

02

Data & deployment

Define data collection purposes, authorisation, access and retention boundaries. Assess encryption and deployment options for the client environment.

03

Professional judgement

Underwriting, claims and medical responsibilities remain with the relevant professional institutions. AI recommendations feed into human review.

04

Multi-market governance

Assess local operations, data boundaries and central governance scope for each cross-market project; design in line with local rules.

Security controls, certification applicability and regulatory requirements require project-specific verification15 / 17
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ECOSYSTEM

Working with insurers and industry partners

Connect insurance products, industry channels and service resources around specific business scenarios.

PICC
Ping An
AIG
Liberty Insurance
Huatai Insurance
China Life
China Taiping
CCIB
Travel Guard
Xingda

Insurance & channels

Collaborate on product operations, business workflows and system connections.

Industries & services

Embed cover and services in enterprise, employee and industry scenarios.

Logos reflect existing company website displays. They do not imply endorsement of specific product outcomes, exclusivity or use of every product.

Define scenarios together · Connect services together16 / 17
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Let’s start with your business

Digital technology for peace of mind

Let’s discussNon-motor insurance · Enterprise risk · Employee benefits
Websitewww.anlaa.com
Emailservice@anlaa.com
最新版本v1.2.2
更新时间2026-09-21